Enterprise usage of communications technology – of all types – continues to grow. And increasingly there is an expectation that formerly disparate technologies will work well together.
For voice, many companies are moving from desk phones to “mobile-first”, with a sizeable chunk of total usage taking place indoors. This in turn creates a need to interconnect with the in-facility IP-PBX, so that mobile phones appear as local extensions on the PBX and thus become an integral part of the enterprise voice network, as well as retaining their macro network identity. The same handsets need to access cellular data services and join the local LAN; and over-the-top services need to be integrated.
All this is driving increased investment in wireless networks in the enterprise sector, even in service classes that are experiencing sluggish growth or contraction overall – for instance enterprise voice traffic is expected to grow at 12% a year up to 2017. But it is becoming increasingly clear that existing solutions and network architectures cannot meet the needs of business users.
Quortus’s EdgeCentrix technology enables networks that rise to these challenges. Quortus’s ECX Enterprise is a software-based product that can run embedded on a small cell, on standard hardware (such as a router or local virtual machine), or on a hosted services platform owned by an MNO or other third party. Capable of operating standalone or with reach-back to an MNO network, it is the first solution that fully supports voice over LTE (VoLTE) for enterprises. These capabilities have already been demonstrated in an award-winning proof of concept in conjunction with Cisco Systems.
This novel network architecture allows core functionality to be pushed to the network edge in an “intelligent RAN” approach. Using the SIP protocol, ECX Enterprise supports local breakout of voice and data and IP PBX integration – the software can be integrated with local, or hosted, IP-PBX enterprise voice servers. Data sessions initiated by a mobile device may be placed directly onto the enterprise LAN, giving the user direct IP access to the enterprise intranet.
This brings benefits both for the enterprise and the network operator.
The enterprise gains dedicated voice capacity with ubiquitous coverage and QoS; mobile unified communications; scalable and affordable data capacity targeted where required; location-aware services and analytics, and better IT integration. The operator becomes a value-added supplier, generating extra revenue and making churn less likely. At the same time there is the opportunity to offload significant volumes of data and signaling traffic from the macro network, and for both parties a clear demarcation between the operator and enterprise IT.
To find out more about ECX Enterprise, visit our product pages
Reduces core infrastructure capex and opex by selectively offloading user voice, data and mobility signaling, and enables new revenue streams and user ‘stickiness’ by providing secure and controlled access to existing enterprise voice services, increasing user experience.